Adventure Camp – Housekeeping Assistant

About the role

Our Housekeeping Assistants are the behind-the-scenes heroes who create a home away from home for our guests. You’ll work as part of a large, friendly team to keep guest bedrooms, bathrooms and communal spaces clean, tidy and welcoming.

Housekeeping at PGL is active, physical work that’s never boring — you’ll help ensure thousands of young guests enjoy a great first impression and a comfortable stay, while being part of a supportive team in beautiful outdoor surroundings.

At some of our smaller centres, this role may also include supporting the on-site shop and carrying out stock checks, giving your days more variety.

Key responsibilities

• Prepare guest rooms for arrival, including changing bed linen, dusting, vacuuming, cleaning bathrooms and replenishing welcome trays
• Maintain the daily cleanliness of toilets, showers, changing areas and communal spaces
• Keep customer-facing and shared areas clean, tidy and presentable every day
• Ensure guest linen is stocked and clean
• Use cleaning equipment and chemicals safely and correctly (COSHH and Manual Handling training provided)
• Proactively identify and report any maintenance or cleaning issues to the Housekeeping Team Leader or Facilities team
• Carry out stocktakes of cleaning materials and report shortages promptly
• At smaller centres: support the gift and tuck shop by serving guests and helping with stock takes

About you

No experience is needed — your character matters most. We’re looking for people who are:

• Friendly and positive, who flourish working in a team
• Passionate about adventure and the great outdoors
• Determined and resilient (especially during busy peak periods)
• Flexible and willing to help across the site if needed

Above all, you’ll share our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT.

What makes this role different

• Work as part of a sociable, supportive team
• Varied days, sometimes helping in retail as well as housekeeping
• Active, physical work in beautiful outdoor locations
• Be part of creating memorable stays for thousands of young guests

Living and working on site:

When you are offered a position to work in one of our Adventure Resorts, you will be offered heavily subsidised on-site shared accommodation. Rent is just £8.01 per night, around £243.59 per month.

Living and working on site has many benefits. Your daily commute could be as short as 30 seconds to five minutes. Beyond that, there’s a real community spirit and fantastic sense of camaraderie among the staff team. Living onsite gives you the opportunity to socialise with your work colleagues and enjoy the centre’s facilities.

Depending on the time of year, your accommodation may be indoors in a shared house, wooden cabin or chalet, or in a shared large frame tent during the hot summer months. Extras provided free of charge include bedding, TV and a small kitchenette for tea and toast.

For meals, our live-in colleagues can choose from three cost-effective meal packages, with the option to pay for extra meals outside their package.

Staff Perks include:

• Full-time hours guaranteed
• Staff meals (For the purpose of flexibility and fairness our live-in colleagues will be able to choose from three cost-effective meal packages, with the ability to pay for extra meals outside their package.)
• No bills
• Onsite accommodation
• 20% discount in on-site stores
• No cost layout on arrival
• Excellent way to save up for travel
• Great training & qualifications opportunities
• Frequent staff social events including sports, games and karaoke nights
• Use of centre activity facilities
• Use of the swimming pool (available to limited properties)
• Laundrette
• Free Wi-Fi in communal areas
• Wi-Fi available for staff in communal areas
• Day trips
• Weekends & free time

Weekends and free time:

Make the most of your free time by exploring your local area or heading off to visit popular tourist spots such as Bath, London and Cornwall. Staff can also enjoy surfing, sailing, biking and other activities when they’re not working.

Important requirements for your application:

• Two written references
• As we work with children and young people, this role requires a successful DBS check (criminal record check)

At PGL, you’ll be part of a supportive team making a real difference – and we’re just as committed to supporting your development and wellbeing.